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Information on the exercise of the right of revocation

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date of the contract.

To exercise your right of withdrawal, you must contact us
JAY PARTS GmbH, Lothringenstrasse 6/20, A 4501 Neuhofen an der Krems

by means of a clear statement (for example a letter sent gy registered mailor e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal from, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this contract, we shall reimburse you for any payments we have received from you, except for the additional costs arising out of which method of delivery or payment you have chosen to repay immediately and no later than fourteen days after the date of the cancellation the notification of your withdrawal of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning parcels. They also bear the immediate costs of returning non-parceled goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods. Under “examination of the condition, characteristics and the mode of operation” one understands the testing and try out of the respective commodity, as it is possible and usual in the store for example.

If you have requested that services be commenced during the cancellation period, you must pay us a fair amount in comparison to the proportion of services already provided by the date on which you inform us of the exercise of the right of withdrawal in respect of this contract corresponds to the total volume of services provided for in the contract.

The right of withdrawal according to §§ 312d, 355 BGB is only available to consumers within the meaning of § 13 BGB.

BGB § 13
A consumer is any natural person who concludes a legal transaction for a purpose that can not be attributed to their commercial or independent professional activity.

The right of withdrawal does not exist with contracts:

  • for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
  • for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can not be delivered until 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;
  • for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of revocation expires early in contracts

  • for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.

Costs of returning

You bear the immediate costs of returning parcels. They also bear the immediate costs of returning non-parceled goods.


If you want to revoke the contract, please fill out this form and send it back to us:

Information of the seller:

Lothringenstrasse 6 / Top 20
A-4501 Neuhofen an der Krems


I hereby revoke my contract for the purchase of the following goods / services:

pieces/ product name ___________________ / ________________________

order date _____________

order number____________

goods were recieved on __________

Total price of the goods _______________ EUR

Personal details of the buyer:

First Name / Surname

Street / Number

Country/ Zip-Code / City

Date, Signature