Dispute Resolution

Online dispute resolution platform

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides an online dispute resolution (OS) platform available at https://ec.europa.eu/consumers/odr. We are not obligated to participate in a dispute resolution procedure and we also will not do it.

We expressly point out that we are NOT participating in the dispute settlement procedure of the European Commision: http://ec.europa.eu/odr.